4-H Blue Ribbon Frequently Asked Questions

Answers to questions frequently asked (questions and answers provided by Joy Bauder).

1. 4-H Age Incorrect?

Select File/County Information

Look at the 4-H Year Start Date. Date should read 12/31/Previous Year (e.g. 2003)

Select Utility/File Utilities/Utilities/Recalculate Age.

Select Youth2A.db and Youth2A1.db files.

This is an automatic function. Check your Member/Leader File to confirm. The date has to be incremented yearly.

2. Why aren't my Project and Literature codes updated?

When the files were downloaded, did you place them in the data folder? These files must be copied into the data folder or the changes will not take effect.

Saving location to use:

C:\Program Files\Youth Enrollment\Data

Prompt appears "This file already exists, do you want to replace it?"

Select "Yes"



3. How do I backup my data?

Select Start/Programs/Windows Explorer

Double click on C: (or where your data is located)

Double click on Program Files

Double click on Youth Enrollment

Double click directly on the Data file folder

Select ALL Youth2* files, NOT the entire Data folder(*-refers to a, b, c, ect.). By only selecting these files will eliminate the need for multiple disks (depending on county enrollment)

Select Edit

Select Copy

Put disk in drive

Locate and double click on the A: drive

Select Edit

Select Paste


4. I did a fresh install of Blue Ribbon, but my program doesn't run correctly?

During installation, there may have been other programs running in the background. (ie. Anti-Virus program) Uninstall again and be sure NO other programs are running and reinstall.


5. Recreating indexes for the data files seems to lockup the computer?

Reason:  Recreating the indexes varies depending on the speed of the computer and the size of the data files.  The first three steps of the rebuild process are quick, but the fourth step may take more time.

Solution:  Do nothing.  Do not interfere with process.  Do not shut down during process.  Do not hit escape during process.

Note:  Never do a "Select All" to Recreate Indexes.  This causes unnecessary hashing of good data files.  Highlight only the file or files which are causing and error.

Common Error Messages


1. Exception EDBEngine Error in module WinYouth... "Path controlled by another NET file."

Cause: The BDE Net Dir is not set up correctly.

The Net Dir should be the SAME directory for every computer using the program.

This only applies to programs that are used in a network environment.

Fix:

Another cause is if one computer has LocalShare (in the BDE Admin under

Configurations | Systems | INIT) set to true, but other computers are set to false. Set this to true for peer-to-peer networks, and false for client-server.

If the error still occurs after the settings have been checked, then do a search (Start | Find | Files or Folders) for P*.lck in MyComputer. (...looking for Paradox.lck and Pdxusrs.lck) Delete any of these files, if it finds them. (The files cannot be deleted if someone is running the program. Make sure everyone is out. Also, sometimes the Paradox.lck must be deleted prior to deleting Pdxusrs.lck).Next, search for P*.net. Delete any Pdxusrs.net files it finds. Do this search and delete on all computers that use the Youth Enrollment program, then restart all computers.

2. Error Message:  When program is running, says missing VCL40.bpl or VCL30.bpl

Reason:  This usually indicates a lockup in Windows.  If this is not the case, it may be missing sequential updates.

Solution:  Restart the computer.  If it is a lockup in Windows, this will solve the problem.  If this does not work, backup your data files.  Uninstall the program from your computer.  Do a full, new install of the complete Youth Enrollment system from the most current version Installation CD.  Contact your state office if you are unsure of the most current intallation version.

3. Error message: "Corrupt table other than header"

Reason:  Serious error, throwing off your indexes; possibly lost indexes.

Solution:  Restore the most recent back up of all files...*.db, *.px, *.?g?

4. Error message:  "Index is out of date"

Reason:  Possibly only copied in .db files.

Solution:  If the files were sent to you by someone else, have them send ALL related files to you, not just the *.db files.  Such as: *.px.

-OR-

Reason:  Indexes became unsynchronized.

Solution:  Recreate indexes on certain files.  Depending on which file you recieve this error message on.

-Click on Utilities|File Utilities

-Highlight file that you are getting the error from.  (After you determine the file, you can check the file name association in the File Description Appendix in the manual.)

-Click File|Recreate indexes.

-Recreate the indexes of the file that is causing the problem.

5. Error message:  "Key Violation" or Duplicate Record" error message

Reason:  Has a duplicated record i.e. Member Number.

Solution:  Click "OK" to this error.  Then either change the primary field (Member number) to a value that is unique, or click cancel.

-OR-

Reason:  While doing Year End Processing, the program hangs and never finishes processing because of duplicate projects codes in Member/Leader File.

Solution:  Check Member file for duplicate project entries.

6. Error message: No more users allowed

Reason:  Program thinks there are more than 4, number of users in program currently.

Solution:  Delete all BRWYNet1.NAF files from your computer.  This will force the program to recreate the file with the correct number of access slots.  To delete files:

-Go to Start|Find Files of Folders (W2000/ME go to Search|Files or Folders)

-In the field "Named": type BRW*.NAF 

-In the field "Look In":  choose "My Computer".

-Click on the files

-Press "Delete" on your keyboard.

-It will ask, "Are you sure?"

-Click "Yes".

-OR-

Reason:  Path could be missing data files.

Solution:  Check BDE path.  Go to Start|Programs|Youth Enrollment|BDE Administrator

-Click on "Databases" tab

-Click on "WinYouth"

-Under "Definition" on the right hand screen, verify the path is correct. 

7. Error Message: Lock file has grown too large

Reason:  File locks up to protect the tables and data.

Solution:  Delete lock files.

-Click Start|Find|Files or Folders (or Search|Files or Folders)

-In "Named": search for p*.lck

-"Look in": My Computer

-Click on "Find/Find Now" (Search Now)

-Delete any files it finds...(Delete Paradox.lck files first, then delete Pdxursrs.lck files.)

8. Error: Record locked by another user

Reason:  Either the same computer is editing the same record.

Solution:  Restarting the computer may solve this.

-OR-

Check the Net Dir.

-Go to Start|Programs|Youth Enrollment|BDE Administrator.

-Click on the "Configuration" tab

-Select- Configuration|Drivers|Native|PARADOX

-Make sure the PARADOX "Net Dir" the the network drive (This should be set to the directory than contains the data files.)  This needs to be at the level the server has shared.  You may need to consult with your IT department for assistance.