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Update on Credit Bureau, Internet Access Columns


By Judy McKenna, Family Resource Management Specialist
Colorado State University Extension
 

I want to give you some additional information relating to previous columns. Some time ago I mentioned a problem I had with a mortgage company. After I wrote a letter to the Comptroller of the Currency (the regulatory agency for federally chartered banks), the mortgage company stopped harassing me and sent a letter to the three credit bureaus (TransUnion, Experian, and Equifax). When I checked to make sure the negative information was taken off of my credit report, I had an unpleasant surprise.

In August 1998, I had requested a copy of my credit file from TransUnion because I had been reported as paying 180 days late on a loan. The information was inaccurate and TransUnion removed the information from my credit report in September 1998. However, the loan company did not notify the other two credit bureaus, Experian and Equifax. More than a year later the incorrect information was still included on my file at the other two credit bureaus. I requested that each credit bureau investigate this information, and it has now been removed. It is important to work with all three credit bureaus to get inaccurate information removed from your files.

Last week I suggested places to use computers if you don't own your own. I just learned that in addition to the public library branches, the senior center, Poudre Valley Hospital, and Kinkos, there are three PostNet stores in Fort Collins that offer Internet access. They are open 8 a.m. - 6:00 p.m. Monday through Friday and 10:00 a.m. to 3:00 p.m. on Saturday. They can generally help customers with computers during business hours. Prices may vary between stores so check the Yellow Pages for the closest store and call for price information.

I had a call from a reader asking about Internet services in Fort Collins. If you travel a lot, a national Internet service offers local numbers in many parts of the country, which will avoid long-distance charges. If you use your computer to access the Internet from your home in Fort Collins, a local Internet service will work just fine.

Does anyone know of an evaluation of Internet services (including local ones) that is available through a publication or located at a Web site? Please let me know and I will pass on the information to readers.

For more information, contact your local Colorado State University Extension office.


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Updated Tuesday, November 27, 2007.

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